This notice explains how Switched On App Limited, trading as DocuRail, handles personal information associated with this public website and direct enquiries. It does not replace any customer-specific data processing agreement governing the DocuRail platform.
Who we are
Switched On App Limited trading as DocuRail is a company registered in England and Wales under company number 09488637. The registered office is 78, The Foundry, The Beacon, Eastbourne, East Sussex, England, BN21 3NW.
Information we collect
If you email or telephone us, we may receive your name, business contact details, organisation, enquiry and any information you choose to provide. Our hosting infrastructure may also create technical security logs such as IP address, browser type, requested page and time of access.
How we use information
We use enquiry information to respond, arrange demonstrations, provide requested information and manage potential or existing business relationships. We use technical logs to operate, secure and diagnose the website. We do not sell personal information.
Depending on the circumstances, processing may be necessary for our legitimate business interests, to take steps at your request before entering a contract, to perform a contract, or to comply with legal obligations.
Sharing and retention
Information may be processed by service providers supporting our hosting, communications, security and professional services, subject to appropriate controls. We retain information only for as long as reasonably necessary for the relevant purpose, including legal, security and record-keeping requirements.
Your rights
Depending on applicable law, you may have rights to access, correct, erase or restrict personal information, object to certain processing, request portability, or complain to the UK Information Commissioner’s Office. These rights are subject to legal conditions and exceptions.
Cookies and analytics
The current public website is designed to operate without non-essential advertising cookies. If analytics or other non-essential cookies are introduced, this notice and the website’s consent controls will be updated before they are activated.
Contact
Questions or requests concerning personal information can be sent to team@docurail.com or by post to the registered office stated above.